Placement Automation

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Placement Automation ensures that when resources are made available within the health system, the process of filling those resources happens as efficiently as possible and that all stakeholders are aware of the status of those resources.

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Example scenario

Hailey works at the placement office responsible for long-term care facilities. When beds are made available in the community, Hailey needs to know about them immediately to ensure a client from the waitlist is placed into the bed as efficiently as possible to maximize occupancy rates. The process involves multiple steps with communication between the health jurisdiction, the client and family, and the long-term care home. In addition, Hailey regularly gets calls from hospital clinicians and her executive team with questions about the available beds.

When a long-term care home discharges a patient from their facility, they can quickly create a bed in the system and specify the supports provided. A new discharge notifies Hailey that a bed is available so she can match the next appropriate client from the waitlist. The LTC home can now view the client that Hailey has matched and can ensure they can provide care (with automated communication and status updates between the two). A declined match informs Hailey to find the next client. If it is accepted, she can offer the bed to the client’s family. Each step of the process receives tracking and reports. Once an appropriate client receives approval from the facility and the client has accepted, bed arrangements begin. Hailey can then report precisely how long it took to fill that bed.


Case Management at work

Hailey and the long-term care home can use the system to manage the process of filling a vacancy while keeping all stakeholders informed and tracking exactly where they are in the process. In addition, notifications and alerts are available to ensure the process moves as quickly as possible, and executives can track how long it takes to fill vacancies.

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