Pilot Project to Introduce Single Point of Discharge Now Ready to Expand to All Wards Trust-Wide.

(June 2021) The Strata Health UK team is working with Blackpool Hospitals to expand Transfer of Care Hub (TOCH) to a trust-wide implementation. Originating as a pilot-project in four wards, this integrated solution allows hospital nursing staff to make a single, simple referral to the TOCH where the patient is reviewed, triaged and signposted into the most appropriate downstream out-of-hospital service. “Transfer of Care Hub enables Social Care and NHS colleagues to work in partnership to streamline referral management processes, reduce delays associated with multiple handovers and support a more efficient service for patients.Charlotte Hamer, Assistant Lead for Hospital Discharge Prior to implementing Strata Pathways™ software, the TOCH team faced a referral process that required multiple phone calls and follow-ups, resulting in delays and bed-blocking. Transitioning to Strata Pathways™ software allowed for reporting in real-time, offering a management tool to provide insight to inform strategy and to see trends and act before a problem escalates. Based on the pilot’s exceptional success, the decision was made to implement a full trust-wide rollout as quickly as possible. The program rollout will be supported by a monumental 5-week training exercise coordinated by over 50 Matrons and Ward Managers. Blackpool staff’s significant efforts will help ensure the seamless integration of Strata PathWays™ software, delivering proven results trust-wide. Benefits to healthcare providers and patients include:

  • Improved patient flow.
  • Reduction in discharge delays.
  • Increased access and availability of hospital beds.
  • Consistent and accessible records of patient referral actions and timelines.
  • Improved referral quality and accuracy.

Strata Health UK is pleased to continue to work closely with our healthcare stakeholders to utilize digital solutions that improve hospital systems and health outcomes. We commend the efforts of Blackpool Teaching Hospitals, Matrons and Ward Managers in their significant efforts to implement improved TOCH services. About Strata Health UK With almost 20 years of experience in the health technology sector, Strata Health is the leading provider of intelligent, digital tools for resource allocation, patient transitions, and patient flow innovation across the care continuum. Strata Health supports healthcare clients on three continents, helping over 12 million patients worldwide get the care they need faster. Strata’s software solutions improve the healthcare experience for patients, clinicians, and health jurisdictions worldwide. About Blackpool Teaching Hospitals NHS Foundation Trust Blackpool Teaching Hospitals NHS Foundation Trust is an NHS Foundation Trust providing health services in North Lancashire, England. Blackpool Victoria Hospital, known locally as “The Vic,” is the main hospital for Blackpool and the Fylde Coast in Lancashire, England. For more information, visit www.bfwh.nhs.uk

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