A message from Marmmett Horton, MSW, ACM, CMAC, Senior Vice President & General Manager of Strata Health US

National Case Management Week, recognized from October 8th to October 14th, 2023, is a time to celebrate the incredible work of case managers who play a pivotal role in the healthcare industry. This year, the Case Management Society of America (CMSA), the Commission for Case Manager Certification (CCMC), and the American Case Management Association (ACMA) are uniting under a common banner to raise awareness about the vital role of case managers. Together, they emphasize the 2023 theme ‘Keeping the Person at the Heart of Collaborative Care,’ reflecting the core principles of patient-centered care and teamwork in healthcare. In a world where healthcare is more complex than ever, this collaborative effort is not only timely but essential. 

Case (care) managers are the unsung heroes of healthcare. They are dedicated professionals who bridge the gaps in patient care, ensuring that patients receive the right care at the right time, in the right place. These individuals, often nurses or social workers, work tirelessly to navigate the complex healthcare system, advocating for patients, and improving the overall quality and cost-effectiveness of care. They act as advocates, coordinators, and navigators, working to improve patient outcomes and enhance the overall healthcare experience. Their role is indispensable in the modern healthcare landscape. 

This year’s theme highlights the patient as the focal point of healthcare. It’s a reminder that behind every diagnosis and treatment plan, there is a person with unique needs, preferences, and concerns. CMS reminds us that patient preferences and goals should be the focal point of all healthcare decisions and interventions. Case managers play a vital role in ensuring that the patient’s voice is heard and that their individualized care plan is developed and executed in alignment with the individual’s unique needs, values, and preferences. They are the advocates for patients, striving to provide person-centered care that promotes not just physical health but also emotional and social well-being. 

The collaboration between CMSA, CCMC, and ACMA during National Case Management Week sends a powerful message: case managers are essential, and their work impacts the lives of countless patients. By uniting as one voice, these organizations amplify their advocacy efforts and create a platform for sharing knowledge, experiences, and resources. They are raising awareness about the critical role of case managers and the impact they have on patient outcomes. They invite healthcare professionals, patients, and the general public to join in their collaborative efforts to raise awareness about the vital role of case managers. 

Getting Involved in National Case Management Week

Whether you are a healthcare professional, a patient, or someone interested in supporting the cause, there are several ways to get involved in celebrating National Case Management Week: 

  • Educate Yourself: Take the time to learn more about the role of case managers in healthcare and how they contribute to better patient outcomes. 
  • Share Your Story: If you’ve had a positive experience with a case manager, share your story on social media or with your friends and family. Personal anecdotes can be powerful in raising awareness. 
  • Attend Events: Check if there are any local or virtual events organized by CMSA, CCMC, or ACMA during National Case Management Week. Participation can be a great way to show your support. 
  • Thank a Case Manager: If you know a case manager personally or have been under their care, take a moment to express your gratitude for their dedication and hard work. 
  • Spread Awareness: Share information about National Case Management Week and the role of case managers on social media and in your professional networks. Use the hashtag #NCMW2023 to join the conversation. 

Strata Health’s Commitment

Strata Health is dedicated to utilizing National Case Management Week as a time to come together, recognize, and celebrate the invaluable contributions of case managers across the healthcare system. This year’s theme, “Keeping the Person at the Heart of Collaborative Care,” reminds us that patient-centric approaches are key to delivering exceptional healthcare. So, let’s all find opportunities to celebrate and express our gratitude to the unsung heroes of healthcare – the dedicated case managers!

Whether you’re a case manager, a healthcare professional, or simply someone who values the essential work of case managers, join the celebration, and show your appreciation for those who keep the person at the heart of collaborative care. Together, we can make National Case Management Week a truly memorable and meaningful event. 

We at Strata Health are honored to support case managers in their day-to-day efforts by providing tools and resources to support case managers to free up their time through the use of technology allowing them to keep the patient at the heart of care!  

Join us on Strata Health’s LinkedIn page for a week filled with celebrations, featured case managers, and so much more!

About the Author

Marmmett Horton, MSW, ACM-SW, CMAC 
Senior Vice President & General Manager  
Strata Health U.S. 

An experienced case manager and highly trusted advisor, Marmmett Horton is a steadying force, helping hospitals and health systems leverage digital technologies and solutions that optimize transitions of care processes, workflows, and compliances while improving patient and provider experiences. 

Now, the Senior Vice President and General Manager at Strata Health US, Marmmett is a noteworthy leader in the case management space, known for her passion and industry knowledge. She worked as a case manager for over 20 years, in both bedside and leadership positions, before moving into the vendor space 15 years ago, providing consulting and supportive products to case management programs. She is proud to lead the Strata U.S. business and a talented team committed to supporting hospitals, health systems and post-acute providers in achieving greater operating efficiencies, increased productivity, and more positive outcomes for patients during transitions of care. 

In addition to her Masters degree in Social Work (MSW), Marmmett also holds her Accredited Case Manager (ACM-SW) credentials and Case Management Administrator Certification (CMAC). Marmmett loves spending time in the company of family and friends and is an avid traveler and nature lover, enjoying time outdoors whether hiking in the mountains or participating in water activities. 

Connect with Marmmett on LinkedIn.

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