Strata Health Partners with Island Health to Enable a Digital Front Door for Community Services 

November 15, 2023 

Strata Health is proud to announce an exciting partnership with Island Health to be a part of their digital front door, aiming to enhance access to community services and build upon the existing patient portal. 

The Power of a Digital Front Door 

A digital front door promises a host of benefits for both patients and health systems: 

1. Streamlined Access: Patients will now have a central hub for accessing community services, which will greatly enhance their overall journey. This streamlined approach eliminates confusion, enhances the patient experience, and incorporates automated alerts and communication to keep patients informed and up-to-date. 

2. Equitable Access to Care: Ensuring equitable access to care within historically challenging-to-navigate health systems is a top priority. A digital front door that incorporates both phone and web access eliminates barriers, ensuring that all individuals have a straightforward and transparent path to receiving the treatment they need.  

3. Enhanced Coordination: By including central intake capabilities in the digital front door, the health system will benefit from improved coordination, resource allocation, and prioritization. This means better communication among providers and, ultimately, ensuring that patients receive the right care at the right time. 

4. Data-Driven Insights: The digital front door will generate valuable data, enabling Island Health to make informed decisions, allocate resources efficiently, and continually enhance the quality of care for the community. 

5. Patient Empowerment: Patients will have greater control over their health journey, fostering a sense of empowerment and self-management. 

Island Health’s Visionary Investment 

Island Health’s work on this digital front door underscores their dedication to delivering better access to community services. By partnering with Strata Health, Island Health stands at the forefront of innovative technology, enhancing patient experiences and the overall well-being of the community.  

Kevin Jones, Senior Vice President at Strata Health Canada, shares, “This partnership with Island Health represents a significant milestone in our mission to support health systems in becoming more patient-centric, efficient, and responsive to the needs of their communities. We are honoured to work with Island Health in making community services more accessible and effective for everyone.” 

A Model for Transformation 

Strata Health and Island Health are poised to drive transformative change in the health landscape. As the digital front door development progresses, it is set to become a model for other healthcare systems seeking to enhance access community services and improve the patient journey.  

Stay tuned for updates. 

For more information, please contact Strata Health.