17 October 2023  

On 27 September, East Lancashire Hospitals NHS Trust (ELHT) achieved a major advancement in enhancing access to the mental health liaison team from the emergency department. This accomplishment was made possible through the deployment of Strata Health’s eReferral system. 

The digital system offers a seamless and efficient solution for requesting assistance from the mental health liaison team, a critical entity responsible for assessing, supporting, and coordinating patient care for individuals who present to the accident and emergency department and medical assessment unit of the acute trust. 

By transitioning to a digital platform, ELHT’s primary objectives are to streamline operations, enhance communication, and reduce the administrative burden on staff through automation. Ultimately, this initiative aims to enhance the overall efficiency of the hospital, ensuring that patients gain faster access to essential mental health assessments and care. Additionally, Strata Health’s advanced reporting capabilities will empower ELHT to identify and implement performance enhancements. 

This project, funded by the NHS through the Unified Tech Fund, signifies not only a crucial step towards addressing the increasing demand for mental health services in the ED but also underscores ELHT’s unwavering commitment to providing timely and effective care to individuals seeking mental health support during moments of crisis. 

Join the Digital Transformation 

As NHS leaders and ICS pioneers, we invite you to explore the possibilities of Strata Health’s digital patient flow solutions. Contact us today to discover how our innovations can help you streamline access to care and enhance healthcare processes for better patient outcomes.  

About East Lancashire Hospitals NHS Trust (ELHT)

East Lancashire Hospitals NHS Trust (ELHT) was established in 2003 and is a large integrated health care organisation providing acute secondary and community healthcare for the people of East Lancashire and Blackburn with Darwen. To learn more, visit https://elht.nhs.uk/.  

About Strata Health Solutions

Strata Health is a leading provider of intelligent patient flow technology, offering innovative solutions to optimise the coordination and management of patient care. With a commitment to improving healthcare outcomes, Strata Health partners with healthcare organisations worldwide, providing advanced technology platforms to streamline patient flow, reduce inefficiencies, and enhance patient experiences. Learn more at www.stratahealth.com.

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