Case Study: Resource matching and eReferrals with care homes and hospices across Cumbria
Transferring patients from one kind of care to another is a complicated process. Failures in coordination between care providers can seriously affect patient safety. “Strata” is a software programme that allows care providers to see a full directory of services available in their region. Patients’ needs can then be matched to the most appropriate service available and an electronic referral (e-referral) can be made in a timely manner. This project supports the implementation of the Strata e-Referrals and Resource Matching system to hospices, specialist palliative care teams & jointly funded care beds across Cumbria.