Healthcare Executive Guide: How to Improve the Performance of your Health Information Exchange

Digital medicine is fast becoming the norm; and investments in health information technology are fast-tracking this trend. However, it is expected that solutions prove their value in creating process efficiencies, reducing process waste, improving patient outcomes and adding further intelligence to drive evidence-based decisions. Understanding the value-added opportunities of new technology that can fill this need, allows these systems to capture greater ‘health intelligence’ that contributes to health provider economics and outcomes.

Physicians make medical decisions every day; often with limited, incomplete, or scattered information. There is a cost associated with tracking down and obtaining necessary information. Health Information Exchange (HIE) breaks down silos and makes information available to authorized providers when and where it is needed – quickly and securely. Connectivity, collaboration, and meaningful use are the hallmarks of HIE success.

By integrating HIE with a proven Resource Matching and intelligent eReferral solution, system ability to deliver more targeted, meaningful, and patient-centered processes is realized and featured as:

• Complete and comprehensive minimum data set filter that allows downstream service providers to make rapid effective transitions of care decisions; while preserving optimal patient privacy;
• Intuitive and seamless eReferral function WITHIN the physician and clinician workflow;
• Live patient and primary circle of care participation to support unique referral based on medical need and patient choice;
• Real time client matching to automated Resource/Service catalogs;
• Optimized and complete patient record specific to referral type;
• Real time communication/alerts/updates between a multidisciplinary team; and
• Live analytics to drive daily decision support and strategic planning.

As HIE continues to evolve, value-added Resource Matching and eReferral integration of systems such as Disease Management or Community Public Health, for example, reaps big benefits. With this integration, these systems become part of the HIE. Resource Matching and eReferral can then leverage the relevant information within the HIE to match patients to appropriate and available services and make the specific patient known to a program. Without Resource Matching and eReferral, the patient will not consistently be matched with the program that best meets his/her need and will not benefit from this professional collaboration of care.

When all members of a patient’s care team have the right patient medical information available at the right time and place they need it, these professionals can provide better, more timely, and more cost-effective care, improving that patient experience and system economies simultaneously.

To learn more download: The Healthcare Executive’s Guide to Accelerating the Value of Health Information Exchanges with Resource Matching and Intelligent eReferral.