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A message from Marmmett Horton, MSW, ACM, CMAC, Senior Vice President & General Manager of Strata Health US
As a fellow case manager, I am honored to kick-off the celebration of National Case Management Week recognized October 13-19, 2024, for Strata Health Solutions.
This year we embrace the inspiring themes as identified by the American Case Management Associate (ACMA), Commission for Case Management Certification (CCMC) and Case Management Society of America (CMSA) organizations: Encouraging, Engaging, & Empowering (ACMA/CCMC) and Powering the Future of Healthcare (CMSA). Let’s take a moment to recognize the collective efforts in making a difference in the lives of those we serve utilizing the three pillars identified in the theme and how case managers are powering the future.
One of the most critical roles of a case manager is encouragement. They motivate patients to take charge of their health by providing the tools and resources necessary for self-advocacy. From educating patients about their conditions to helping them navigate insurance complexities, case managers instill confidence in those they serve. During this week, let’s take a moment to recognize the patience and compassion case managers exhibit every day. They not only encourage their patients but also support their families, ensuring everyone involved feels empowered and informed.
Engagement is another cornerstone of effective case management. By fostering strong relationships with patients, families, and interdisciplinary teams, case managers create a collaborative and supportive environment that enhances care quality. They bridge the gaps between disciplines, ensuring that each patient’s journey is met with continuity and support. As we celebrate National Case Management Week 2024, let’s acknowledge all the effort case managers put into building these relationships. Their ability to engage with diverse populations helps create a more inclusive healthcare system, ultimately improving outcomes for everyone involved.
At the heart of a case manager’s mission is advocacy. They empower patients by being their voice in a complex system, ensuring they receive the care and resources they need. This advocacy involves listening to their concerns, understanding their unique circumstances, and helping them navigate the myriad of services available to them. When patients are equipped with information about their health conditions and treatment options, they are empowered to make informed decisions. This not only boosts their confidence but also fosters a sense of ownership over their health journey.
Case managers recognize that health disparities exist within our communities. By advocating for equitable access to resources, they empower underserved populations to access the care they need. This may involve connecting patients with community resources, support groups, or financial assistance programs. By addressing these disparities, they not only enhance individual patient outcomes but also contribute to systemic change. When marginalized communities are empowered, it helps build a healthier society for all. This week let’s join together and honor those who empower patients to navigate their healthcare paths with confidence. Through their persistent dedication and passion, case managers drive meaningful change, ensuring that patients receive holistic and coordinated care.
Lastly, case managers are agents of change powering the future of healthcare. They advocate not only for their patients but also for systemic improvements in health care delivery. By identifying barriers to care and advocating for policy changes, they play a crucial role in shaping the future of health care.
Case managers are the backbone of patient care transitions, serving as advocates and navigators through the complexities of the health care system. Their role is essential in ensuring that patients receive seamless care, from initial assessments to discharge planning and beyond. Effective care transitions are crucial for positive health outcomes. By coordinating care plans and communicating effectively with all parties involved, they minimize the risk of fragmentation and confusion. The ability to create a seamless transition not only supports patients but also engages, encourages and empowers families truly powering the future of healthcare.
Let’s celebrate the unwavering commitment of these professionals who work tirelessly behind the scenes. Together, we can continue to encourage, engage, and empower not just our patients but also each other, fostering a culture of support and appreciation within the healthcare field as they continue to power the future of healthcare.
Getting Involved in National Case Management Week
Whether you are a healthcare professional, a patient, or someone interested in supporting the cause, there are several ways to get involved in celebrating National Case Management Week:
- Educate Yourself: Take the time to learn more about the role of case managers in healthcare and how they contribute to better patient outcomes.
- Share Your Story: If you’ve had a positive experience with a case manager, share your story on social media or with your friends and family. Personal anecdotes can be powerful in raising awareness.
- Attend Events: Check if there are any local or virtual events organized by CMSA, CCMC, or ACMA during National Case Management Week. Participation can be a great way to show your support.
- Thank a Case Manager: If you know a case manager personally or have been under their care, take a moment to express your gratitude for their dedication and hard work.
- Spread Awareness: Share information about National Case Management Week and the role of case managers on social media and in your professional networks. Use the hashtag #NCMW2024 to join the conversation.
Strata Health’s Commitment
Strata Health is dedicated to utilizing National Case Management Week as a time to come together, recognize, and celebrate the invaluable contributions of case managers across the healthcare system. Whether you’re a case manager, a healthcare professional, or simply someone who values the essential work of case managers, join the celebration, and show your appreciation for those who keep the person at the heart of collaborative care. Together, we can make National Case Management Week a truly memorable and meaningful event.
We at Strata Health are honored to support case managers in their day-to-day efforts by providing tools and resources to support case managers to free up their time with technology that allows them to keep the patient at the heart of care!
Join us on Strata Health’s LinkedIn page for a week filled with celebrations, and opportunities to win prizes!
About the Author
Marmmett Horton, MSW, ACM-SW, CMAC
Senior Vice President & General Manager
Strata Health U.S.
An experienced case manager and highly trusted advisor, Marmmett Horton is a steadying force, helping hospitals and health systems leverage digital technologies and solutions that optimize transitions of care processes, workflows, and compliances while improving patient and provider experiences.
Now, the Senior Vice President and General Manager at Strata Health US, Marmmett is a noteworthy leader in the case management space, known for her passion and industry knowledge. She worked as a case manager for over 20 years, in both bedside and leadership positions, before moving into the vendor space 15 years ago, providing consulting and supportive products to case management programs. She is proud to lead the Strata U.S. business, and a talented team committed to supporting hospitals, health systems and post-acute providers in achieving greater operating efficiencies, increased productivity, and more positive outcomes for patients during transitions of care.
In addition to her master’s degree in social work (MSW), Marmmett also holds her Accredited Case Manager (ACM-SW) credentials and Case Management Administrator Certification (CMAC). Marmmett loves spending time in the company of family and friends and is an avid traveler and nature lover, enjoying time outdoors, hiking in the mountains and participating in water activities.
Connect with Marmmett on LinkedIn.