Strata Health, an international leader in the delivery of patient flow technology, has embarked on its latest initiative in its development of a global User Community. To better serve its more than 10,000 users, Strata Health Solutions has established this collaborative on-line community to more formally facilitate the exchange of ideas around improving health system access and the patient journey across different care streams. The community will provide its members with tips, tutorials, videos and discussion forums with Strata Health client services team moderating. The user community will also act as a springboard for new product development ideas using member feedback to assist in their conceptualization and evolution.
Insight gathered from the User Community will be used by Strata Health to further understand user needs as well as providing guidance to its strategic priorities and the evolution of the Strata Resource Matching and E-Referral™ product portfolio. In addition, the User Community will help create an improved user experience for health care end users, managers and analysts.
“Our customers have been asking for a forum like the User Community to facilitate communication and we are tremendously excited about its genesis. We look forward to the expanded communication and opportunities that emerge from this initiative,” remarked Kevin Jones, Executive Director – Client Services.
The Strata Resource Matching and E-Referral™ User Community will be launched directly with users and interested parties on December 14th, 2010.
About Strata Health:
Strata Health leverages technology to achieve dramatic patient flow improvement within health systems. Our clients say they’ve entrusted us with the job of creating patient flow solutions that achieve real and dramatic benefits for patients, their families and the world’s devoted front line caregivers. Operational in Canada and the UK, Strata Health is a privately-held Canadian corporation. It is comprised of professionals with empathy for those who need care and intense respect for those who devote themselves to caring for others.
Strata Resource Matching and E-Referral™ is an online, real-time waitlist optimization system practically improving the patient experience and system access. Connected to care providers in the community, it provides front line clinicians with real-time tools to flow appropriate discharging patients to available bed and program openings. The e-Referral system radically reduces the time that patients occupy acute care beds after they have been assessed for discharge into alternative community programs – now including Mental Health & Addictions, Rehabilitation/Sub-Acute, Home Care, Continuing Care Centers, Assisted Living, Palliative, Physiotherapy, Community Support and Adult Day Programs.