The NHS Rotherham Foundation Trust Chooses Strata Resource Matching and E-Referral

Andrew Irvine, Chief of Community announced, “Today we mobilized a project to be undertaken by Strata Health Ltd. as one of our strategic partners, to work with us on real time resource matching across the system using an algorithm based approach”. He further noted, “ The Rotherham Foundation Trust (TRFT) has been planning the project over an extended period of time with an aim to prove the concept as part of a strategy to scale up across the entire local health and social care economy, provided the prototype is successful”.

The initial scope of the project will include the following areas:

• Section 2, section 5 processing and co‐ordination towards effective discharge to appropriate services

• Intermediate Care (fixed locations and home based offerings)

• District Nursing Teams across the Community

• Planned services such as Podiatry

In addition, robust reporting functionality and real time business intelligence will be developed and be fit for purpose.

Brian James, Chief Executive TRFT commented, “Future service integration will result in the delivery of a much more cost effective NHS, but this will only be achieved through the creation of more integrated pathways and more seamless transition of patients across that pathway and between different Providers within that pathway. Key to reducing costs whilst maintaining and indeed improving quality will be to ensure that the patient is referred to the most appropriate service to meet their needs.”

He went on to say, “ Addressing this problem will require two fundamental changes to the way the NHS currently operates.

Firstly, the NHS must understand the real needs of patients and how these can be best met, at the least cost. The current range of service options has not fundamentally changed in decades, and yet society and its needs have advanced beyond all recognition in that timescale. Most importantly, there is a need to support a fundamental shift within society that moves from a state of cultural dependency of the citizen on the State, to one of independence, where the citizen is empowered to self-care, and the State is an enabler of self‐care rather than a Provider of care.

Secondly, service options available to patients need to be personalised (matched to need and preference), visible and accessible in real time. The way services are currently organised and delivered does not enable progress towards personalisation and therefore cannot support a cultural shift to greater autonomy by the citizen. The Project aims to address these issues and to make available real time options that are appropriate to patients’ needs, in the event that such a need is identified”.

Outbound analysis will include exploring the contact centre and its ability to expand into a “single point of access” going forward . It is understood that existing systems within the community and our new EPR functionality will be leveraged from as appropriate, to gain extended functionality in patient resource matching, capacity management and placement.

For more information:

United Kingdom
Clint Schick
+44 (0) 790 986 3342

About The Rotherham Foundation Trust:
The Rotherham Foundation Trust (TRFT) provides a wide range of health services to the people of Rotherham (population approximately 252,000) and to an increasing number of patients from further a field. We were awarded Foundation Trust status in 2005, which means we are an independent body and free from government control. We are regulated by Monitor (the independent regulator of NHS Foundation Trusts).

About Strata Health:
Strata Health leverages technology to achieve dramatic patient flow improvement within health systems. Our clients say they’ve entrusted us with the job of creating patient flow solutions that achieve real and dramatic benefits for patients, their families and the world’s devoted front line caregivers. Operational in Canada, the UK and Australia/New Zealand, Strata Health is a privately-held Canadian corporation. It is comprised of professionals with empathy for those who need care and intense respect for those who devote themselves to caring for others.

Strata Resource Matching and E-ReferralTM is an online, real-time waitlist optimization system practically improving the patient experience and system access. Connected to care providers in the community, it provides front line clinicians with real-time referral tools to flow appropriate discharging patients to available bed and program openings. The eReferral system radically reduces the time that patients occupy acute care beds after they have been assessed for discharge into alternative community programs – now including Mental Health & Addictions, Rehabilitation/Sub-Acute, Home Care, Continuing Care Centers, Assisted Living, Palliative, Physiotherapy, Community Support and Adult Day Programs.

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